For physiotherapists in private practice
Everything a physio needs, all in one place.
Your own clinic system: fully branded, fully connected, fully done for you.
- Booking & approvals
- Notes with dictation
- Rehab programmes
- Your brand, not ours
Session notes
Right knee ROM improved, no swelling. Progressed to single-leg decline squats, 3 × 10.
Swelling settled. Started isometric holds, pain 2/10 through range.
Right knee pain 6 weeks, running related. No red flags. Baseline measures taken.
On this record
Week 3 of 8 · 4 exercises
Priya Shah
Thursday 10:30 · 60 min
£50 charged
Within 24 hours. Taken automatically by Stripe, no chasing.
The problem
Most physios run a clinic on ten different apps.
The fix
One system. Under your own name.
Today
Tuesday, 14 May
Dictated: “Right knee ROM improved, no swelling. Progressed to single-leg decline squats, 3 × 10. Review in two weeks.”
What gets built
A website, a client login and a back office. All three, all yours.
Practice software hands you a login. This is the whole thing: the site people find you on, the place your clients follow their plan, and the system you run the day from. Built for your clinic, not picked off a shelf.
Sports injury, rehab and performance
Assess. Treat. Get you back training.
Assessment, hands on treatment and a rehab plan you can actually follow at home.
Northgate Physiotherapy
Injury · Rehab · Performance
Injury assessment
Find out what is actually going on
Sports massage
Hands on treatment for load and recovery
Rehab programmes
A plan you follow between sessions
Good morning
Tom
Next session
Thursday, 10:30
Rehab review · 30 min
Week 3 of 8
Today
Your website
What people find when they look you up
- Designed and built for your clinic, not a template
- Your name, your colours, your photos
- Your own web address
- Built for phones first, because that is where they find you
- Booking built into the page, not linked out to another tool
Your clients’ view
What they see once they are with you
- Their next appointment
- Their rehab programme on their phone
- Exercises they tick off as they go
- Their own progress, session by session
Your back office
What you run the clinic from
- The day’s diary, with requests to approve
- One record per client, stored securely
- Session notes you speak instead of type
- Payments and automatic late cancellation charges
How it works
How we set it up for you
You are busy treating people. The build, the branding and the migration are our job.
- 01
We have a call
Thirty minutes on how your clinic actually runs: how you take bookings, where your notes live, what your cancellations cost you.
- 02
We build and migrate
We set the system up under your brand and your domain, connect your calendar and payments, and move your existing client data across. You keep seeing clients.
- 03
You go live
We walk you through it, stay on hand while you settle in, and keep supporting you afterwards. You deal with a person, not a ticket queue.
What you get
Everything your clinic runs on
Bookings, payments, client notes and rehab programmes, all hanging off the same client record. Not four separate tools that export to each other.
Bookings and payments
A calendar that works everywhere
One calendar, connected to your website, your phone and your laptop. Clients request a slot, you approve it, and it lands in the diary you already use. Cancel inside 24 hours and the £50 fee is taken automatically through Stripe.
- Clients request, you approve
- Two way Google Calendar sync
- Automatic £50 late cancellation charge via Stripe
May
Your diary, filling up
Client notes
Quickly input notes by talking, not typing
Speak your session note straight after the appointment and it saves to the client’s record. Their consultation form, history, consent and goals are already on that same profile, created the first time they booked.
- New client form creates the profile automatically
- Session notes on every client record
- Voice dictation for notes
“Right knee range of movement improved, no swelling. Progressed to single-leg decline squats, three sets of ten. Added Copenhagen plank. Review in two weeks.”
Client records
Every client’s data securely stored, all in one place
Consultation form, history, consent, session notes, rehab programme and payments all live on one client record. Search a name and the whole history is in front of you, from your laptop or your phone. It is stored securely and handled in line with UK GDPR, which treats health information as special category data.
- One record per client, not scattered across apps
- Searchable from any device
- Handled in line with UK GDPR
- Consultation formCompleted 14 Feb
- ConsentOn file
- Session notes12 sessions
- Rehab programmeWeek 3 of 8
- PaymentsCard on file
Stored securely and handled in line with UK GDPR
Rehab programmes
Full rehab programming ability
Build a complete programme from the built in exercise library and send it to the client. They follow it on their phone and tick exercises off as they go, so you can see what they have actually done before they walk in for the next session.
- Built in exercise library
- Programmes assigned per client
- Progress tracking on the client side
Week 3 of 8
Your programme
Your brand
A fully branded site, built around your clinic
Your logo, your colours, your words, on your own web address. If you already have a brand we build to it. If you do not, we design one with you. The pages are shaped around the treatments you actually offer rather than adapted from a template, and it carries through everything a client sees, from the booking page to the view they log in to.
- Your logo, colours and name throughout
- Built around your treatments, not a template
- Your own web address
- Nothing of ours shown to your clients
Sports injury, rehab and performance
Assess. Treat. Get you back training.
Assessment, hands on treatment and a rehab plan you can actually follow at home.
Northgate Physiotherapy
Injury · Rehab · Performance
Injury assessment
Find out what is actually going on
Sports massage
Hands on treatment for load and recovery
Rehab programmes
A plan you follow between sessions
Our first clinic
Chapman Physiotherapy & Performance
Kieran runs a real practice on the system we are describing. His site, his domain, his client records.
Kieran on what changed, in his own words.
“[KIERAN QUOTE: the one line summary of what changed]”
Why us
Why this is not just practice software
Most practice software is something you log in to. This is your own website and your own client records, set up, branded and looked after for you.
Fully branded
Typical practice software puts you inside their portal. Yours runs on your domain, under your name, so the professionalism reads as yours.
Fully connected
Bookings, payments, notes and rehab programmes are one system, not five that half talk to each other. One client, one record.
Done for you
We set it up, brand it and migrate your existing client data. You are not handed a login and a help centre article.
Real support
You deal with a person who knows your clinic. Not a ticket number, not a chatbot, not a queue.
- 10 apps
- replaced by one system
- £50
- late cancellation fee, charged automatically
- 24 hours
- the cancellation window you set
- 1 person
- who knows your clinic, on the end of the line
Why it sticks
It stops being software and becomes part of what you sell
Practice software sits behind the scenes and your clients never know it exists. This is the opposite. What your clients touch, the booking, the plan on their phone, the progress they can watch, is the thing they are paying you for. You are not buying admin. You are upgrading your own offer.
- Your clients are inside itTheir history, their plan, their progress, under your name. Not a login page with somebody else’s brand across the top.
- It is part of why they picked youBooking that works, a plan on their phone, progress they can see. People notice when the care carries on after they have left the room.
- It compoundsEvery programme you build and every note you dictate makes the next client quicker. A year in, the system knows your practice.
Good morning
Tom
Next session
Thursday, 10:30
Rehab review · 30 min
Week 3 of 8
Today
What your client opens, in your name
The honest one
Behind on your notes?
Notes are the first thing to slip when a day runs over, and the longer they sit the harder the recall gets. Plenty of good physios are carrying a backlog they quietly dread. It is an admin problem, not a competence one, and it is fixable.
It stops growing on day one
A note takes as long as saying it out loud, at the end of the session, while it is still fresh.
What you have comes with you
Whatever records you already hold get migrated onto the client profiles as part of the setup.
One place, not five
The note lands on the same record as their consultation form, consent and rehab plan.
Worth it?
Put your own numbers in
Your figures, not ours. We are not telling you what anyone else charges.
What it replaces
What it lets you charge
Your clients get a booking system, their own login and a rehab plan they follow on their phone. Plenty of physios feel able to put their rate up once what they offer visibly changes. Entirely your call.
A month, on your numbers
- Costs it replaces
- £129
- A higher rate, if you take it
- £542
- The Physio System
- − £350
£321 a month better off
Cash only. The hours below are on top.
17 hours a month back
Kept out of the figure above, because it is billable time rather than money leaving your account.
Sliders start somewhere so the sums are not zero. They are not averages. Setup, branding and migration are quoted separately.
Pricing
One monthly fee, everything in it
No per seat pricing, no add on modules, no charge for asking us a question.
From £350/month
Setup, branding and data migration are quoted on the call, once we know the size of your clinic.
Your website
- Designed and built for your clinic
- Your brand, your photos, your own web address
- Booking built into the page
Your clinic system
- Booking requests, approvals and Google Calendar sync
- Automatic £50 late cancellation charges through Stripe
- One securely stored record per client, in line with UK GDPR
- Session notes with voice dictation
- Exercise library, rehab programmes and client progress tracking
Done for you
- Setup, branding and build
- Your existing client data migrated across
- A real person supporting you, not a ticket system
Thirty minutes. We will tell you if it is not a fit.
Questions
Common questions
Is client health data handled properly?
Yes. Client records and session notes are handled in line with UK GDPR, which treats health information as special category data. Data is stored on servers inside the UK or EU, access is restricted to you and your practice, and we will sign a data processing agreement with you. We can talk through your specific obligations on the call.
What happens to the client records I already have?
We migrate them for you as part of the setup. You send us what you have, in whatever shape it is in, and we move it across so your history is not stranded in an old tool.
How does the late cancellation charge work?
You set the policy and clients agree to it when they book. If someone cancels inside 24 hours, a £50 charge is taken automatically through Stripe. You do not have to chase anyone or have the conversation.
Do I have to approve every booking?
Yes, by design. Clients request a slot and it only enters your diary once you approve it, so you stay in control of your day. It syncs with your Google Calendar either way.
Can I use my own domain?
That is the point of it. The site and the system run on your domain, in your branding. Your clients never see our name.
What if I am not technical?
Then this is built for you. We do the setup, the branding and the migration, and we walk you through the system before you go live. Afterwards you have a real person to ask.
How long does it take to go live?
[TYPICAL TIMELINE]
What does it cost?
From £350 a month. Setup, branding and data migration are quoted on the call once we know the size of your clinic and how much data needs moving.
Ready when you are
Stop running your clinic out of ten browser tabs.
Book a discovery call and we will show you the system running in a real clinic, then tell you honestly whether it suits yours.
Or send us a message
If a call is not your thing, tell us what your week looks like and we will reply.