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Case study

Chapman Physiotherapy & Performance

Our first clinic. Kieran runs his practice on the system, under his own brand and his own domain.

Kieran on what changed, in his own words.

What changed

[RESULT]
[WHAT THIS MEASURES]
[RESULT]
[WHAT THIS MEASURES]
[RESULT]
[WHAT THIS MEASURES]

Figures to be filled in with Kieran before this page goes live. Nothing here is a claim until he has confirmed it.

Before and after

Before

  • [BEFORE: how bookings were taken]
  • [BEFORE: where session notes lived]
  • [BEFORE: how rehab programmes were sent]
  • [BEFORE: how late cancellations were handled]
  • [BEFORE: how payments were collected]

After

  • Clients request slots on his own site and he approves them, synced to Google Calendar
  • Session notes on every client profile, dictated by voice
  • Rehab programmes built from the exercise library, tracked by the client on their phone
  • Late cancellations inside 24 hours charged £50 automatically through Stripe
  • One client record that bookings, notes, programmes and payments all hang off
northgatephysio.co.uk

Today

Tuesday, 14 May

2 to approve
09:00Marcus BellSports massage · 45 minConfirmed
10:30Priya ShahNew client assessment · 60 minApprove
12:15Tom ReeveRehab review · 30 minConfirmed
14:00Erin WallaceCancelled within 24h£50 charged
Session note · Tom Reeve

Dictated: “Right knee ROM improved, no swelling. Progressed to single-leg decline squats, 3 × 10. Review in two weeks.”

“[KIERAN QUOTE: the one line summary of what changed]”
KCKieranChapman Physiotherapy & Performance